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Heritage Insurance Claims


Accidents and incidents are inevitable, but if you’ve arranged heritage insurance cover through Alan & Thomas, our dedicated in-house claims team will manage the entire process on your behalf and help to negotiate a settlement for you. Our efficient team of experienced and friendly heritage insurance claims advisers will help get your organisation back on track before you know it!

We recommend that you read through your heritage insurance policy document when you receive it so that you know exactly what you’re covered for. In the unfortunate event that you do need to make a claim, simply call us on 01202 754900 to speak to our professional claims team and we’ll get the ball rolling straight away.

Alan & Thomas heritage insurance providers appreciate that accidents or incidents can occur at any time of the day or night. Should you need to make a claim outside of our usual business hours (9.00am – 5.00pm), help is at hand. We have teamed up with Prism Network to offer you an emergency repair and disaster recovery service.

This service is provided at no additional cost to our clients and is available across the UK. Not only will you benefit from a 24 Hour Emergency Repair Line but also full surveying and building support during an insurance claim.

 Whether you need Art insurance, Property insurance, Collectables insurance or Dealers insurance, our team of heritage professionals are here to offer you the advice and insurance guidance you need - Contact us today! 

Need to make a claim?

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What next?

For an informal discussion and a free quotation for your Heritage insurance, please call our Heritage Insurance Team on 01202 754911 or you can request a quote by simply clicking on Get a Quote above.

Why Choose Alan & Thomas?

  • Top 100 UK independent broker* with Chartered Insurance Broker status
  • Free no obligation review and quotation
  • Talk to a heritage insurance expert to guide you through the process
  • Bespoke levels of cover tailored to your individual requirements
  • Competitive premiums underwritten by the UK's leading heritage insurers
  • Dedicated in-house claims team who will deal with any claim on your behalf
  • Payment of premium by monthly instalment available (subject to status)
  • Free access to online risk management services

* Top 100 Independent Brokers 2014 published by Insurance Age in association with Cornell Consulting

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