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About Us


Alan & Thomas Insurance Group is a leading commercial insurance broker with a specialist Heritage Insurance Division that provides heritage insurance solutions and risk management services for charities, organisations and businesses that operate within the heritage sector across the UK.

Our team of expert heritage insurance advisers look after heritage insurance arrangements for hundreds of organisations, of all sizes, that have either heritage connections or operate within a heritage property. We appreciate the challenges and opportunities that the heritage sector faces in our fast paced world. We ensure that day-to-day operations are fully covered and are always on hand to answer any queries you may have, at any time.

Originally founded in 1975, Alan & Thomas is a well-established Top 100 independent insurance broker in the UK¹. We are also a member of Brokerbility - a network of 37 independent brokers across the UK- which gives us national size and reach but the ability to offer local and personal service, which our clients appreciate.

In 2007, we were awarded the prestigious title of ‘Chartered Insurance Broker’ by the Chartered Insurance Institute (CII) and are proud to be the only independent broker in our region (Dorset) to have achieved this status. The title is given to those brokers who pass a rigorous annual inspection to prove they can demonstrate their professional commitment to raising standards of knowledge, capability and ethical practice. We have successfully renewed our status each year since 2007. Chartered broker status is recognised as the ‘gold standard’ within the insurance industry and it proves to clients that they can expect the very highest levels of expertise, service and support on a continued basis.

Here at Alan & Thomas, we are committed to providing our heritage insurance clients with first class service and advice on their risk management and insurance programmes. The majority of our advisory staff have obtained their professional qualifications from the CII and are experts in their chosen sector so clients can be assured of tailored and knowledgeable service. We also have a very experienced in-house claims team who will take the pressure off you in the unfortunate event of a claim and pursue the matter to a satisfactory conclusion with your insurer.

With headquarters in Poole, Dorset and four further offices in Gillingham, Dorchester, Frome and Basingstoke, we now employ over eighty staff members. All our staff adhere to a strict set of values, chosen by them, to ensure our heritage insurance clients are treated with the highest levels of customer service, respect and efficiency - please see below.

We work closely with the UK's leading insurers to develop bespoke insurance products, which allows us to tailor cover to our clients' exact requirements to fit their individual heritage insurance needs.

Whether you need listed buildings insurance, art gallery insurance, theatre insurance or even antique dealers insurance, our heritage insurance services have the insurance policy for you.


Our Values

Teamwork

We will work together to achieve our goals by taking responsibility for our own roles and supporting others in theirs. We will maintain focus and motivation and make A&T a great place to work

Respect

Our customers are invaluable. We will respect them as without them we simply don't exist

Unique

We are passionate and enthusiastic about everything that we do. Striving to provide creative and innovative solutions for our customers and staff with a 'can do' attitude

Service

We will consistently deliver what we promise in a personal, professional and ethical manne

Triumph

By setting exceptional standards we will win and retain customers and drive profitability for investment in our future

¹Top 100 Independent Brokers 2014 published by Insurance Age in association with Cornell Consulting

Why Choose Alan & Thomas?

  • Top 100 UK independent broker* with Chartered Insurance Broker status
  • Free no obligation review and quotation
  • Talk to a heritage insurance expert to guide you through the process
  • Bespoke levels of cover tailored to your individual requirements
  • Competitive premiums underwritten by the UK's leading heritage insurers
  • Dedicated in-house claims team who will deal with any claim on your behalf
  • Payment of premium by monthly instalment available (subject to status)
  • Free access to online risk management services

* Top 100 Independent Brokers 2014 published by Insurance Age in association with Cornell Consulting

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